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In the Wild Threat to your Point of Care Devices

9/13/2017 HealthWare Other 0 Comments

A new threat is in the wild that can attack your point of care devices if they have Bluetooth enabled. This new threat is called BlueBorne and it uses Bluetooth to silently and covertly take over your Android, iOS or Windows device and provides the hacker virtually full control over the device, including data theft, screen captures and more so even if your data is encrypted, is still isn’t completely safe. This threat only requires that the devices Bluetooth be enabled, which is the case for many mobile devices since you use it with a stylus, mouse, pair it with your car and more. This video gives you an idea of just how easy it is for a hacker to use this exploit to take over an Android phone and some of the types of things they can do with it.

This is why it is so important that you keep your devices up to date and apply the latest updates from Google, Apple and Microsoft. In fact, Microsoft released a patch for this vulnerability in Windows on September 12 but if you haven’t applied this update yet, your device is still vulnerable. HIPAA regulations require you to keep your devices secure and part of that is making sure the devices are kept up to date with the latest security patches. Most operating system vendors supply these, but not all users are good about making sure they get applied to their device and of course some devices are running older versions of the operating systems and are no longer being updated.

Having Trouble with Claim Denials with Reason Code 37253

9/12/2017 HealthWare Clinical 1 Comments

This is because no matching OASIS was found and the claim receipt date is more than 40 days after the OASIS completion date. In most cases, these claims cannot be resubmitted for payment and the revenue is lost.


Medicare posted CR9585 on October 27, 2016 letting agencies know that a new edit was being put into place to enforce the OASIS as a condition of payment. The first phase of this was put into place back in 2015 when they made sure the payment group codes on the claim matched those submitted on the OASIS. The new edit that took effect on April 1, 2017 now enforces the reporting regulation that requires the OASIS to be transmitted within 30 days of completing the assessment of the beneficiary although the initial edit will allow for 40 days.

If your agency is struggling with this requirement HealthWare has the answer for you with our OASIS Validation Reporting Import feature. Not a fancy name, but it automates what you must otherwise do manually with your OASIS Validation Reports and helps to make sure that you can track OASIS that has not been submitted and validated and that you cannot submit a claim until it has been. Let HealthWare help you visiting our website at or call us at 850-479-9035.

Review CR9585 at:

OASIS-C2 2018 Guidance Manual Available and One Clinical Rule Q and A

9/8/2017 HealthWare Clinical 0 Comments

OASIS C2 2018 is almost upon us and CMS has released the guidance manual here and a Q&A about the One Clinician Rule here

HealthWare offers a comprehensive suite of tools to help you with OASIS C2 2018 and the upcoming CoPs. Start with intuitive and easy to use point of care documentation including a fully integrated assessments. Combine this with a powerful point of care technology known as the Clinical Assistant to provide validation and recommendations to clinicians at the point of care. Add to that HealthWare OASIS Analysis Reporting for a detailed analysis of your OASIS in near real time, the PPS Revenue Calculator that lets you see the revenue and costs for an episode, Outcomes Analysis including QAPI, VBP and Star Ratings and Annotations for a completely digital QA process and you have an extremely powerful system to help you stay in compliance. For more information about HealthWare and how it can help your agency be ready for OASIS C2 1/1/2018, CoPs and more visit and then request a demonstration so we can show you how HealthWare can help.

Surface Tablet

Happy 35th Birthday Email

8/31/2017 HealthWare Other 0 Comments


On August 30th, 1982 Dr. Shiva filed the first copyright for an email system. Email is a powerful tool that has grown to something like 60 billion emails per day. Most people use their mobile phones to access email these days and the average worker spends more than 10 hours a week dealing with email. While emails use in undeniable and it will maintain an important role in your agency it is also a source of spam and a very popular vector for malware attacks. You need to your email system to be powerful, available, secure and compliant.

HealthWare can help you create the perfect email system for your agency. As a Microsoft Partner and Tier One Cloud Solution Provider we can provide your agency with email through Microsoft Office 365. Microsoft Office 365 is an affordable and easy to implement solution to have secure and compliant email for your entire agency. Transport Layer Security to encrypt data between systems, automated spoofing and fraud detection and anti-malware protection. Microsoft Office 365 is also HIPAA compliant and for email offers Data Loss Prevention (DLP) to help protect your agency by detecting the presence of information subject to the Health Insurance Portability and Accountability Act (HIPAA) and helping to prevent it from being shared with people outside your agency. Spam is also an email plague that Office 365 can help with using its advanced spam protection which includes blocking IP addresses known to send spam, content filtering, email authentication and more.