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Blogs & Articles

Are You Ready for the QAPI Requirements of the CoPs?

10/5/2017 HealthWare Other 1 Comments

Not being prepared will lead to your agency being cited during surveys!


CMS has provided home health agencies six additional months to prepare for the Conditions of Participation and at the time of this post you are now down to less than 4 months left to prepare for the January 13, 2018 effective date. Implementing the CoPs consumes a significant amount of time and money so the sooner you put policies and procedures into place, the better you will be. Many home health agencies are not prepared for the QAPI requirement. To meet this requirement, you must identify top quality issues, determine a baseline, come up with a plan to address the issues, determine how to track and measure our progress, often hire new staff and find the right software and analysis tools. Not being prepared will lead to citations during surveys.

Once you have identified the top quality issues and determined a baseline for your quality measurements you need a way to track the progress as you implement your improvement plans. This involves collecting the necessary data, processing it and then analyzing it to see the effect of the changes you have put into place are resulting in improvements.

That is where HealthWare comes in. We specialize in data analysis and capture and have specialized software specifically designed to help you meet the QAPI requirements of the CoPs. We also offer consulting services to help you define your QAPI program, have software to help you capture the data and interactive dashboards and reports to help you view your progress and to provide auditors when necessary. In addition, we have services for Benchmarking, Outcomes, Quality Measures, Star Ratings and Value Based Purchasing. Visit us or better still contact us now at or call us at 850-479-9035 and find out how HealthWare can help you.

HealthWare OASIS Scrubbing and Analysis

9/26/2017 HealthWare Other 1 Comments

More Than Just Scrubbing

HealthWare offers a more comprehensive OASIS Scrubbing and Analysis in real-time with the results returned within seconds. Now you can gain insight into your OASIS while you are working on it simply by submitting the OASIS data to our cloud based services.


Early analysis of all your OASIS assessments allows you to find and correct inconsistencies before submitting the data to CMS. Use the analysis as a part of the QA process to see how individual clinicians are performing and use the information as a teaching tool.


  • Saves you time by automating the review process
  • Decrease misunderstood communications with improved documentation consistency and accuracy
  • Improve understanding and accuracy by using it as teaching tool
  • Help you optimize reimbursement through submission of proper OASIS
  • Improve patient quality of care and as a result your outcomes and patient satisfaction

Look Back

HealthWare’s OASIS Scrubbing and Analysis doesn’t just look at the current assessment, it looks back over time to previous assessments to make sure that the answers on subsequent assessments is consistent with previous answers.

OASIS Scrubbing and Analysis can also be used in conjunction with our Quality Measures Analysis Services to provide even more insight into your data. Use this service for your QAPI program for Conditions of Participation (CoP’s) compliance, benchmarking to help you understand where you stand relative to the competition for Star Ratings and Value Based Purchasing (VBP).

Crowd Sourced

We include a unique feature that allows users to provide us input on the rules and features you would like to see added to our analysis. While viewing the document you can click on “Suggest a Rule” and provide your input on rules you would like to see. Once approved by our Clinical Council of top QA clinicians from agencies around the country, we add it to our analysis immediately through our cloud based services.

Are Your Information Systems Up to Date? Failure to Update Systems Leads to Massive Equifax Breach

9/18/2017 HealthWare Other 1 Comments

Today’s post continues to enforce how important it is to keep your systems fully up to date. It has now been uncovered that the massive data breach at Equifax that exposed confidential data for over 140 million people was accomplished by exploiting a vulnerability that had a patch available for more than two months at the time of the breach. In fact, it was fixed on March 6th. On March 9th it was known and revealed that the vulnerability was under widespread attack by hackers. Unfortunately, Equifax did not heed apply the patch or heed the warning that the exploit was under active attack.

Vulnerabilities and the details of them are often fully explained and documented by the various security companies that search for vulnerabilities very close to the day that a patch is released for it. Some vendors, such as Google, with their Project Zero, only gives vendors 90 days to release patches for reported vulnerabilities before their details are made public. This means they may even release the details, including proof of concept code to exploit the vulnerability, before a patch is available. If it wasn’t bad enough there was a vulnerability that some hackers likely knew about in the first place, now the whole world knows and any hacker can start to work attacking systems.

Software Updates

This fact underscores the importance of keeping your systems up to date and in an extremely timely manner. It is very likely in many cases that some hacker groups are aware of a vulnerability before a security firm discovers it and reports it to the vendor. After all, that is what they do, look for vulnerability so that they can take advantage of them. So, this means that even before the vendor knows someone is probably already using the vulnerability. Once a vulnerability is reported to a vendor they usually work quickly to create an update that will “plug the hole”. That vendor then releases the update and if a system is enrolled in automatic updates users are given the chance to install this update. However, some users do not enroll in automatic updates or leave their computers off during the time updates might be automatically applied. There is some inconvenience involved in applying updates, systems often must be rebooted, it takes time to download the updates, apply them, etc. However, as we can see, failing to do so can have dire consequences as we have seen recently with Equifax. Keep in mind too that healthcare data is prized by hackers, so as a healthcare provider, you are particularly at risk.

HealthWare can help you determine where you vulnerabilities lie and provide solutions to help you protect your confidential information. Visit us or better still contact us now at or call us at 850-479-9035 and find out how HealthWare can help you.

HealthWare CEO Interview

9/13/2017 HealthWare Other 0 Comments

Podcast Summary: It was a privilege to interview the founder and CEO of HealthWare. Walter started this company over 30 years ago building it from the ground up and talks about the “evolution” from starting out with billing applications custom built for the physicians in his neighbor office to over 30 applications today created specifically for the Home Health Care, Hospice and Private Duty agencies. Please welcome Walter as he discusses this journey…